23 Warstone Lane, Birmingham, B18 6JQ

We’re open Monday – Friday, 9am to 5pm

Personalised Hip Flask Order Hotline: +44 121 233 4757

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery options and charges?

UK Delivery

We offer a choice of two delivery options in the UK:

  • Standard 2 – 3 Working Day Delivery – £6.00
  • Express Next Day Delivery – £10.00*

*Express delivery also includes online order tracking. Orders need to be placed by noon.

Europe (inc. Republic Of Ireland)

  • International Tracked – £12.50 (up to 7 working days)*

*International Tracked includes online order tracking.

Rest Of World

  • International Tracked – £12.50 (up to 7 working days)*

*International Tracked includes online order tracking.

Tell me about free shipping

UK orders over £80.00 qualify for free standard shipping. Please contact us if you spend over £80 and you need next day delivery.

International orders over £100 qualify for free shipping.

How long will delivery take?

In the UK you will receive your order within 3 working days if you opted for Standard Delivery or next day if you opted for Express Delivery*. In the Rest Of The World you will receive your order within 7 working days.

* Order by noon.

Which payment methods are accepted?

We use PayPal & Stripe to process our payments. You can pay with your credit or debit card if you don’t have a PayPal account.

What happens after ordering?

We will engrave & ship your Personalised Hip Flask today!

In the UK you will receive your Personalised Hip Flask order within 3 working days if you opted for Standard Delivery or next day if you opted for Express Delivery*. In the Rest Of The World you will receive your order within 7 working days.

* Order by noon

Do I receive an online tracking number for my order?

If you opt for Express Delivery or are an International Customer we will send you an online order tracking number by email as soon as we ship your order.

Is my data protected?

We protect you information using RapidSSL. Our RapidSSL Certificate employs industry-standard 128/256-bit encryption strength and a 2048-bit signature key.

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We will reply to you within one working day.